A warm welcome! Nice to have you with us!

Wishes & information for your stay at Haus Arina

We attach great importance to the fact that the vacation apartments are always in tidy condition. Therefore, we would like to ask you kindly to treat any furnishings as careful as if they were your own.

If something should break, please let us know so that we can find replacements for the following vacation guests in time or arrange for the appropriate repairs.

The provision of resources such as water and electricity is expensive. Therefore, please use them sparingly.

Our house is a non-smoking house! Please keep to this and smoke in front of the house or on your balcony. Ashtrays are available.

In order to make the stay of all our guests as pleasant as possible and in the sense of a good neighbourhood, we ask you kindly to show consideration for the other guests in the house and to observe the public rest periods.

Thank you very much for your understanding and support!

Use of the apartment


We attach great importance to clean waste separation. We would therefore ask you kindly to dispose your waste such as paper, newspapers, cardboard, cans, glass and PET bottles in the containers provided. For food waste, you can use the green disposal garbage can in front of the house. The remaining waste can be disposed in the large container. If you have any questions regarding the separation and disposal of your waste, please do not hesitate to contact us personally.


Even the most beautiful vacation comes to an end. On the day of departure, we ask you to vacate the apartment by 10:00 o’clock at the latest. Please remember to return the house and apartment keys. Please settle your bill the evening before your departure between 16:00 o’clock and 19:00 o’clock. You can pay the final amount in cash or by card.

User manual

Operating instructions for all electronic devices are in one of the drawers in the kitchen.

Bread service

During your stay we will gladly deliver fresh bread or fresh rolls to your door every day. Therefore, please always enter your order by no later than 17:00 o’clock of the previous day in the corresponding folder. You will find it at the bulletin board opposite the ski room. In it you will also find the current range of bread, buns, etc. from our local home supplier Rechsteiner.


Proper ventilation is one of the most important measures for a healthy indoor climate. Please make sure, however, that instead of permanently opening tilt windows, you ventilate them several times in the morning or evening. This also saves energy consumption in the house. Please close all windows when you leave the house.


During your stay you will have free internet access via WLAN. The current access data are:

User name: guestArina
Password: hausarina


The kitchen is fully equipped. If you miss something, please contact us to find a remedy. Dishwasher tabs can be found in the cupboard under the sink. Please only put dishes back into the cupboards in washed and dried condition.

Public rest periods

Out of consideration for the other guests, we ask you kindly to keep the night's rest from 22:00 o’clock and to keep it until 7:00 o’clock in the morning.


During your stay you can use the free parking lot directly in front of the house. Please note that the space in front of the garage door must be kept clear due to possible ambulance service.


Our house is a non-smoking house! Please smoke in front of the house or on your balcony.


The apartments are cleaned before arrival and after departure. Should you have any complaints, please let us know immediately.


Our reception desk is manned for you at the following times: Monday to Thursday 16:00 - 18:00 o'clock, Friday 16:00 - 19:00 o'clock, Saturday and Sunday closed. Outside the opening hours please press the bell on the right side of the reception or contact the office vis-à-vis.


During your stay, the sauna is available to you free of charge from 16:00 o’clock every Sunday to Friday. The sauna is closed on Saturdays. We will gladly provide you with sauna towels and change them on request.During the summer season the sauna is generally closed.


You will receive a key from us upon your arrival, which is suitable for the front door as well as for your holiday apartment and the ski room. Please remember to return on your departure.

Ski room

Our ski room is at your disposal for your ski equipment. Please consider the equipment of the other guests. The lessor does not assume any liability for the objects stored therein.

Animal guests

Animals are very welcome in our house. However, we would like to ask you to take care that your companions do not romp or sleep on the beds, sofas or benches and that they do not drink or eat from the dishes provided for our human guests. Thank you for your understanding.

Information from A to Z

Doctor's practice in Samnaun

Bergpraxis Samnaun
Pozstrasse 3
7563 Samnaun-Ravaisch
Tel.: +41 (0)81 822 12 00

Opening hours:
Monday to Friday 8:00 to 12:00, 13:30 to 18:00 
Saturday 8:00 to 12:00, 13:30 to 18:00 
Sunday 13:00 to 18:00 

Bakery pastry shop

A varied selection of fresh bread, rolls, pastries and cakes or simply a fine coffee can be found in one of the two branches of the Rechsteiner bakery. They are in Samnaun Compatsch, near the Alpenquell adventure pool, and in the Samnaun village, directly at the entrance, near the post office and the guest information centre.

Opening hours Compatsch:
Monday to Saturday 7:00 to 12:00
Sunday closed

Opening hours Dorf:
Monday to Saturday 7:00 to 18:00


The nearest Bank (Graubündner Kantonalbank) is located in the middle of Samnaun village. An ATM is located directly in front of the bank building.

Graubündner Kantonalbank Dorfstrasse 13
7563 Samnaun Dorf
Tel.: +41 (0)81 861 85 85

Opening hours:
Monday to Friday 8.30 to 12:00, 14:00 to 17:00
Saturday closed

Bergbahnen Samnaun (Cable cars)

The Bergbahnen Samnaun (Cable cars) can be reached within a few minutes on foot. With your guest card, the use of the cable cars is free during the summer. In winter, the usual discounted rates of the Bergbahnen Samnaun apply.

Bus connections

The stops of the post-, local- und skibuses can be reached conveniently within walking distance. The use of the buses in the village is free of charge. For travel by postbus, which will take you from the village, the usual rates of PostAuto Schweiz apply. The current travel times we hang for you on the bulletin board, right next to the entrance.


The drugstore is located in Samnaun village and can be found directly under the „El Rico“.

Drogerie Samnaun
Dorfstrasse 8
7563 Samnaun Dorf


Everything for your daily needs as well as fine Samnauner milk specialties (mountain cheese, yoghurt, butter) can be found in the village dairy.

Sennerei Samnaun
Talstrasse 17, Samnaun-Compatsch
Tel.: +41 (0)81 868 51 58

Opening hours:
Monday to Saturday 8:30 to 18:30 
Sunday 13:00 to 18:30
Sunday winter 8:00 to 10:00, 15:00 to 18:00 

Guest information

The guest information is located in Samnaun village, at the beginning of the village, directly at the post office and Café Rechsteiner

Guest Information Samnaun
Dorfstrasse 4
7563 Samnaun Dorf
Tel.: +41 (0)81 861 88 30

Opening hours:
Monday to Friday 8:15 to 18:00 
Saturdays 08:15 to 12:00, 13:30 to 18:00 
Sunday summer 13:00 to 18:00 
Sunday winter 08:00 to 10:00, 15:00 to 18:00 

Guest card

On your arrival you will receive your personal guest card from us. From the very first night you will benefit from numerous free services and discounts (summer and winter season). We are happy to answer any questions you may have or you can contact the guest information desk in Samnaun directly.


Gesundheitszentrum Unterengadin
Via da l’Ospidal 280
CH-7550 Scuol
Tel.: +41 (0)81 822 12 00

Krankenhaus St. Vinzenz
Sanatoriumstrasse 43
6511 Zams/Österreich
Tel.: +43 (0)5442 600

Post office

You will find a post office directly at the entrance of Samnaun village, in the immediate vicinity of the Café Rechsteiner and the guest information office.

Poststelle Samnaun
Dorfstrasse 6
7563 Samnaun Dorf

Opening hours:
Monday to Friday 8:30 to 12:00, 13:30 to 16:40 
Saturdays 8:30 to 11:00 

Important telephone and emergency numbers

Emergency numbers

Medical emergency service Bergpraxis Samnaun
+41 (0)81 822 12 00

Dentist Dr. Stefan Wolfisberger, Scuol
+41 (0)81 864 72 72

Further telephone numbers

Taxi Tirana, Matthias Prinz: +41 (0)81 868 56 27

Pizza delivery Hotel Samnaunerhof: +41 (0)81 861 81 81

Behavior in an emergency

Emergency plan